(VOVworld) – Administrative reform is one of the 7 key tasks of Ho Chi Minh City. This year, the city will apply e-planning and provide better public utility services to its citizens and businesses. 

Ho Chi Minh City is running 1,700 online public services, enabling citizens to get business licenses, house construction permits, and birth or ownership certificates via the Internet. Nguyen Thao Loan, a resident of Binh Tan district, said: “I strongly support the use of IT in administrative procedures. Online registration is fast and convenient. It makes district officials more organized and helpful to the public.”

A one-stop-shop system applying e-governance has become available at the district and communal level. Power delegation combined with administrative reform has been carried out aggressively.

This year Ho Chi Minh City will focus on e-governance, making at least 50% of public services online. Paper invitations to meetings are a thing of the past. Chairman of the municipal People’s Committee Nguyen Thanh Phong said administrative reforms will lead to Ho Chi Minh City becoming a smart city: “We are continuing administrative reform and empowering state management. Cumbersome procedures do harm to our development and business environment. We should create the best possible conditions for businesses and the people.”