Photo: thoibaotaichinhvietnam.vn

Participants said 4 e-commerce trends are expected to grow strongly: mobile users, price competitiveness, social network e-commerce, and cash-on-delivery payment. Le Xuan Thanh, Chief of the Industry Department of the Central Party Economic Commission, said: “Vietnam’s e-commerce potential is great but to realize it will require consistent policies and measures, particularly applications of Industry 4.0. Today’s conference will discuss ways to create optimal conditions for Vietnam’s e-commerce to grow.”

Hanoi and Ho Chi Minh city account for 70% of Vietnam’s e-commerce transactions. Experts say Vietnam needs to do more to boost e-commerce in other provinces. Tran Hai Linh, Director General of the Sen Do Technology Joint Stock Company, said: “Many Vietnamese are not familiar with online transactions, some delivery systems are not good enough, and 70% of transactions are in cash. The Vietnamese market has room to grow over the next 5 to 10 years. Young entrepreneurs in e-commerce and related industries are very active and eager to learn. The biggest challenge will be to create a favorable investment environment to attract foreign investment and talents.”